Role Overview

As a Matter Senior Account Manager you will support with the  strategic direction on your accounts, contribute to clients’ improved business performance and build the agency’s visibility, reputation and trust with clients.

  • You will have a strategic outlook
  • Demonstrate leadership and maturity
  • Be positive and proactive
  • Exert a positive influence around the business
  • Be a keen problem-solver

Core Values


Deliver exceptional results, exceed expectations, and continuously innovate in sales and digital marketing.


Pursue innovative strategies, challenge norms, and embrace calculated risks.


Build meaningful internal and external relationships, fostering collaboration and integrating strategies with client needs and market trends.

Key Responsibilities:

  • Leadership of the day-to-day management of client campaigns.
  • Proactive thinking, constantly feeding clients with fresh ideas which drive performance and revenue for the agency.
  • Support in development and delivery of client growth plans.
  • Round-the-corner thinking on assigned clients.
  • Effective delegation to wider team.
  • Pivotal role/ownership of allocated clients via deep client and market knowledge.
  • Ensure means in place to measure effectiveness/performance of client activity.
  • Anticipate issues and problems.
  • Ensuring all administration is in place and of high quality.
  • Monthly revenue and financial admin for allocated clients.
  • Effective presentation of all agency work.
  • Ensure the client’s business and communication strategy and objectives are understood by the agency team and are met or exceeded.

Skills and Experience:

  • A minimum of 3-5 years’ experience in B2B digital marketing, including knowledge of paid media is crucial.
  • Specific experience in ABM strategies is vital. This includes understanding how to target key accounts, develop personalised marketing strategies, and measure the success of these campaigns.
  • Familiarity with CRM software, marketing automation tools, and other relevant technologies used in ABM campaigns.

In this role, you will be instrumental in driving Matter Group’s position as a leader in B2B customer engagement by embodying these values and capabilities.


If you think this role is for you, send over your cover letter and CV to